When a client sees a search term in Google, and it matches what they are looking for, the next action for them is to find the token that leads them to the answer they are looking for. Your page.
Simple Workflow Example:
a) The page they land on after searching for “Businesses for sale, Charlotte” leads them to a page that asks for their name and email in a form, in exchange for a list of businesses for sale in their area.
b) They fill out the form and it sends the list and another specific offer that would interest them within that email. If they click the offer, they opt in to receiving a list that sends them information on new businesses for sale as they come up.
c) Several days later, the next communication could be an email that offers a whitepaper describing the top five things to look for when buying a business.
This example shows the process of nurturing a client to the point of sale or through the sales process. As this nurturing happens, they build a relationship with your business through the content you provide.
In a snapshot, it’s very helpful to have a pie chart or graph that shows the success of each campaign your company is administering. With this information the decision maker can:
It would be great if we could determine the cost of leads for each campaign. This would give us control over spending in areas where cost/quality of leads do not meet our requirements to continue. Good news! Your Insights section of your dashboard will tell you just that.
Insights like these can save thousands of dollars and many valuable hours of time.
What if you could develop a scoring system, based on a potential customer’s actions and clicks on your site and their commitment to your product? Or if they clicked an off-site URL that boasted about your product…
Knowing when it’s too soon to call, and knowing when to call to have a serious conversation with a lead is extremely important.
With lead scoring you can assign points to the most important elements of the buying cycle.
Again, knowing how your potential client is engaging in your company’s content, how long it’s taking them with the process, and how deeply they are studying your company, tells a lot about what the next action should be that might serve them best. Making sure you’re delivering the right content or phone call at the appropriate time.
Potential customers respect this attention to detail and their level of interest. The more they engage, the more you can tailor the next best content for them.